I love Best Buy, and I hate Best Buy. I think they both can fit in the same sentence. If I could write a slogan for Best Buy, it would be something along the lines of “Embrace your Inner Geek,” if it isn’t already taken.
The Good News
Best Buy is an electronic superstore. If it can play movies or music or games or Windows, you’ll find it there, somewhere.
And if it is movies or music or games… welcome to the store!
I was pretty sad when I heard the Virgin megastores had closed. I never had the blessing to see one myself, but if I could remake in my mind, I would only make the media section of my local Best Buy a little bigger. Best Buy has virtually every genre of movie available, and customer service reps will (or should) be walking around, asking if everything is all right, and helping you look up products and offering to order them in for you if they don’t have them in stock.
Maybe it’s just a small-town thing. But I love it.
Of course, I love the section catering to the niche market of Japanese animation enthusiasts the most — the otaku. Way out in the boonies, there are no stores that stock Japanese animation, save for the occasional title at the local Movie Gallery, perhaps. But Best Buy boldly puts out a whole shelf of the stuff! It has much more, of course, if you care to look.
The Bad News
The Geek Squad makes me cringe, and I would never, never trust a computer in their service. Maybe it’s just because I’m a computer geek myself, or maybe it’s because I’ve seen a friend shell out a couple hundred dollars to fix a problem that shouldn’t have been there, and could have been resolved with a little extra elbow grease.
Geek Squad has been exposed once with claiming a working, virus-free computer was bogged down with viruses and had to be replaced. It has also “accidentally” stumbled on child pornography. It makes me wonder how much they have also “accidentally” stumbled on that isn’t illegal that they might have kept to themselves? I’m sorry, I don’t want Geek Squad to go through my stuff.
Another random gripe: Watch out for cable prices. RadioShack will gouge you a little less when you need to buy a cable for a printer that didn’t come with one. Of course, cableless printers inherent to lazy printer manufacturers, so don’t blame Best Buy on this one.
The Bottom line
If Best Buy would let me, I could live there. Watch a little anime on a flat-panel TV, eat a little food and sip a Red Bull, then curl up somewhere in the audio adapters section for the night’s sleep…
Posted by Robert 
Posted by Robert
Posted by Robert 